jennylin

Listening The most important skill I took from my ethnographic studies & sociolinguistics background into UX is listening. I use this skill during user interviews, survey design, usability testing and everything in-between. Through list...
My humble experience with using a Chinese public bathroom from a UX perspective. Illustration by Miriam Jacobi Why I'm Writing an Article About Toilet Paper There are so many fascinating things about how technology is incorp...