jennylin

Listening The most important skill I took from my ethnographic studies & sociolinguistics background into UX is listening. I use this skill during user interviews, survey design, usability testing and everything in-between. Through listening, I’m making sure that my designs are the real world reflection of the users’ mental representation of what a product should be. With that said, there are tw...
My humble experience with using a Chinese public bathroom from a UX perspective. Illustration by Miriam Jacobi Why I'm Writing an Article About Toilet Paper There are so many fascinating things about how technology is incorporated into Chinese society like the influence of WeChat, e-bikes, and its cashless economy. Unfortunately, this article isn’t going to be about any of those thin...